Shipping Policy

Domestic Shipping (Lebanon):

• At KêFà Gems, we're delighted to bring a touch of elegance to your doorstep within Lebanon. Enjoy swift delivery times, with your order reaching you within 24-48 hours from the moment it leaves our hands.

International Shipping (Coming Soon!):

• Exciting news! While we currently ship exclusively within Lebanon, we're working on spreading the sparkle worldwide.  Stay tuned for updates as we expand our shipping destinations to reach gem enthusiasts globally.

Shipping Charges:

• Local Shipping (Lebanon): Free 

Tracking Your Shipment:

• Keep an eye on your precious gems! Once your order is on its way, we'll provide you with a tracking number to monitor its journey right to your doorstep.

Cancellation Policy:

• Once the gemstones are ready for their journey to you, we're unable to cancel orders. However, don't worry! We understand plans can change. If needed, explore our returns and exchanges policy. 

Customer Support:

• Questions about your order or shipping? Our dedicated customer support team is here to assist. Reach out to us at kefagems@outlook.com or through our Contact Us page.

Thank you for choosing KêFà Gems! We can't wait to share the beauty of our creations with you, and soon, with the world!